If required the vehicle must hold a valid MOT, if the vehicle does not hold an MOT on the day of collection our agents will be unable to collect the vehicle and you will be charged an aborted collection fee.

Please check the mileage allowance on your agreement. You may be liable for excess mileage charges if you have exceeded your contractual allowance.

No, due to your contract type being Contract Hire your V5 will be held by your contract provider Leasys UK.

If the vehicle has a private registration plate, make sure your cherished plate is put on retention and that you are in receipt of the new V778 retention document prior to proceeding with your vehicle handback. Failure to do so could result in the vehicle being sold with the private plate. If you wish to retain your cherished plate, please email fleet.leasysuk@safogroup.co.uk with details for your request, to start the process.

Your vehicle will be subject to the fair wear and tear guidelines as stipulated within your agreement. Any work completed on the vehicle must meet Leasys UK repair standards. We recommend using an approved repairer to carry out any work throughout the life of the contract. If existing repairs have not been completed to the satisfactory standard End of Contract charges may apply.

Check your service record has been stamped and is up-to-date. We will accept a full invoice for the service as proof but all documents must be with the vehicle on the day of collection. Charges will be levied for missing service history and will not be waived if the service history is sent after collection of the vehicle.

No, as you are not in possession of the V5 document any transfer of details will be handled by Leasys UK.

Make sure your vehicle meets with the above criteria and is available at the appointment time for inspection and collection. If our agents are unable to collect the vehicle or it is unavailable, you will be charged an Aborted Collection Charge.

Yes however, you must confirm with your dealership that they are happy to accommodate this service. The vehicle remains your responsibility until it is collected and you are encouraged to be present for the inspection and collection.

If you wish to cancel or make any changes to your appointment you must do so before 12pm the working day prior to your inspection. Any changes requested after this time may not be able to be accomodated. Any cancellation after this time will incur an Aborted Collection Charge.

It is not recommended to cancel your direct debit payment as any final rentals or End of Contract charges will be collected by this method.

Do not leave any of your personal items in the vehicle. We will be unable to retrieve these for you after the vehicle has been collected. Any accessories invoiced to Leasys UK as part of the vehicle purchase e.g. mats/alloys must be with the vehicle when returned, or these items may be rechargeable. Anything added to the vehicle after invoice e.g. speakers/phone kit may be removed without damage. If damage occurs while removing any items, it must be repaired to the original condition and you must refit the original items e.g. speakers, otherwise you will be charged.

Do not cancel your vehicle insurance policy until after the vehicle has been collected. The vehicle remains your responsibility until it has been inspected. As soon as the vehicle is inspected, the insurance will be transferred to Manheim Inspection Services.

Provide us with as many of your available contact telephone numbers as possible. This will enable the process to run more smoothly and reduce delays.